The Five Big Data Analysis Trends in 2017

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2017 proved to be a year that Big Data analysis trends will be at the forefront of collective global interest. With businesses in every industry utilizing data and analysis across departments for the advancement and alignment of business strategies and priorities, the current year will only indicate increased interest and implementation of various data and analysis technologies and tools.   Here are the five big data analysis trends happening now this year:   Machine Learning Computers not only recognize patterns…

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The 5 things a successful IoT program needs

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The key to IoT and its benefits is the data that the devices provide and the ways that this data can be utilized to create efficiencies and other benefits. Recently, Finextra—a research firm based in the UK that focuses the financial technology— published a blog post listing the five things a successful IoT program needs. Their five things relate to the abundance of information that IoT devices provide, which then necessitates having “a plan to efficiently and effectively aggregate, store,…

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The impact of the IoT on customer service

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The Internet of Things is a real game-changer for customer experience. It has a major impact on customer experience, bringing both opportunities and challenges to brands, centered around 4 key areas:   1. Predictive customer service By adding sensors to devices such as cars or home appliances and connecting them to the internet, manufacturers and service organizations can remotely monitor operations and service levels – effectively by-passing the need for consumers to request repairs.   2. Data to drive personalization and…

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How Any Company Can Benefit from the IoT

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You may think only giant corporations can benefit from the internet of things (IoT) –the networking of nontechnical objects so they can receive and transmit data. But right now, businesses like yours are employing the IoT: digitizing work sites, manufacturing facilities, and shipments. It’s easier than you might think. Here are some significant benefits that the IoT can deliver : • Augmented workers  Augmenting workers with smart glasses will be huge for certain heavy industries.  Not only will they record…

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The IoT trends that will change the way businesses, governments, and consumers interact with the world

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Many experts believe that this emerging technology will forever change the way businesses, governments, and consumers interact with the world. There is some real hype behind this IoT tech; it has been called “the Next Industrial Revolution” and “the Next Internet.” Why? Well there are several major reasons which you can check out below. According to estimates, there will be 34 billion devices connected to the internet by 2020. This is up 10 billion in just 5 years from 2015….

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IoT and AI Set to Take Over Customer Satisfaction Measurement

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In this digital era, most people have easy access to the Internet, where product descriptions, price comparisons, and consumer reviews can be easily found. As customers are further empowered with the massive amount of information, the golden rule for businesses to differentiate themselves would be to gain a more comprehensive understanding of consumers. Consequently, a precise customer satisfaction measurement system could be a critical element of a company’s future success. At this point, IoT and AI come in handy due…

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Qualcomm Signed MOU with Taiwanese Government

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On November 7th, smartphone chip designer Qualcomm signed a Memorandum of Understanding (MOU) with the Ministry of Economic Affairs (MOEA), R.O.C. Under the memorandum, Qualcomm will cooperate with the Taiwanese government on 5G communication and IoT development. Through further cooperation with Qualcomm, Taiwan is expected to take advantage of the U.S. firm’s advanced technology to strengthen the country’s innovative capabilities and accelerate its pace in these areas, said Jong-Chin Shen, the Deputy Minister of the MOEA. Representatives of Taiwanese high-tech…

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