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IoT and AI Set to Take Over Customer Satisfaction Measurement

By Industry News, Trends in IoT No Comments

In this digital era, most people have easy access to the Internet, where product descriptions, price comparisons, and consumer reviews can be easily found. As customers are further empowered with the massive amount of information, the golden rule for businesses to differentiate themselves would be to gain a more comprehensive understanding of consumers. Consequently, a precise customer satisfaction measurement system could be a critical element of a company’s future success. At this point, IoT and AI come in handy due…

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Qualcomm Signed MOU with Taiwanese Government

By Asia, Industry News, Trends in IoT No Comments

On November 7th, smartphone chip designer Qualcomm signed a Memorandum of Understanding (MOU) with the Ministry of Economic Affairs (MOEA), R.O.C. Under the memorandum, Qualcomm will cooperate with the Taiwanese government on 5G communication and IoT development. Through further cooperation with Qualcomm, Taiwan is expected to take advantage of the U.S. firm’s advanced technology to strengthen the country’s innovative capabilities and accelerate its pace in these areas, said Jong-Chin Shen, the Deputy Minister of the MOEA. Representatives of Taiwanese high-tech…

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How Is IoT Transforming the Pricing Strategy of IT Companies?

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There’s no denying that the Internet of Things has got the ability to help businesses improve their financial results and help individuals lead better lives. However, you may not have noticed that IoT had instilled a new way of thinking into business professionals. The power of IoT brought about the change in the perception of value creation, propelling IT companies to revamp their business models and pricing strategies by placing more emphasis on benefits delivered instead of products sold. Traditionally,…

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Brazil Might See an Even More Bumper Crop Following the Adoption of IoT

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Latin America’s largest and most influential telecoms and IT conference Futurecom gathered top industry players to discuss the latest technological applications, and of course, the Internet of Things is included. The great relevance and importance of IoT to most enterprises were once again stressed considering IoT was chosen as one of the morning keynote topics on the Day One of the conference. Throughout the 4-day annual conference beginning on October 17th in the city of São Paulo of Brazil, plenty…

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Trenitalia Is Betting on IoT to Create Growth Opportunities and Lower Operating Costs

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As the primary train operator in Italy, Trenitalia has 8,000 trains that are traveling around the country per day. Recently, it has announced a plan to revamp its fleet by introducing IoT technologies, which would make it easier to keep track of all its vehicles and design a better maintenance schedule for each train. Previously, maintenance efforts were arranged based on how long the train had been in service and how much distance it had traveled. This led to unnecessary…

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Leaders of IoT Applications are Uniting to Develop Best Solutions

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Nowadays, significant breakthroughs in all kinds of fields are not likely to happen without the collaboration of multiple parties. Considering the tremendous power of teamwork, leading IoT companies decided to work more closely together instead of fighting alone. In October 2016, two of the most influential IoT consortia were combined to allocate resources in a more efficient way to speed up the development of IoT applications. One of the aforementioned consortia was called AllSeen Alliance, officially formed back in 2013,…

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Is the Internet of Things (IoT) Taking Over the Laundry Rooms in Hotels?

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As the competition in the hospitality industry becomes more intense, hotel owners are considering tapping into multiple opportunities to add to the bottom line through a more efficient use of energy. Some hotels have adopted LED lighting to cut energy expenses, and some hotel managers decided to add solar power to its portfolio of electricity sources, just to name a few. For hoteliers seeking a more innovative approach to increasing profits, it’s time to consider implementing several IoT applications that…

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Smart Home Market Encounters Bottleneck

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According to a recent report from Beecham Research, “Smart Home Market – Current Status, Consumption, Trends and Future Directions,” smart home products are still considered overpriced and uninteresting by most consumers. The issues are most consumers are not aware of the poorly marketed products and their benefits, and that interoperability is missing among different products. Some are worried about data privacy as well. Senior analyst and author of the report, Olena Kaplan, mentioned that a normal light bulb is typically…

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IBM Betting Big on IoT in Europe

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IBM is investing US$200 million in the headquarter of its Watson IoT division in Munich. It will be one of the biggest investment it has ever made in Europe. Faced with the rising demand for AI technologies and the capacity to connect everything to the internet, Big Blue will spend most of the money on setting up collaboration centers with its clients. In these hands-on labs, clients can work closely with researchers, engineers, developers and business experts. So far, IBM…

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The Rising Importance of Data Management in IoT

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IDC just published the result of its Global IoT Decision Maker Survey conducted in July and August 2016. 4,500 decision-makers from more than 25 countries and companies across industries participated in the survey. The survey suggested that 31.4% of the organizations have already launched IoT solutions. It’s noteworthy that among these organizations, data management is gaining importance, with analytics and the IoT platform becoming their main requirements. IoT analytics service vendors like MoBagel aim to provide various enterprises with a…

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